A System Software Quality Model using DeLone & McLean Model

نویسندگان

  • Hwa-Young Jeong
  • Yoon-Ho Kim
چکیده

It is important work to exactly know what is major quality and their sub-criterion on QoS model. Furthermore, when the system developer or designer construct or make system software, they need to get an accurate guide line of the quality. However, the quality research of system software area lacked. This research aims to identify the criteria and to make quality model for system software. For the model, we extract criteria fitting on system software from DeLone & McLean’s quality model and ISO/IEC 9126 characteristics. The major quality has six criteria, and they affect to user and system satisfaction.

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Measuring the effectiveness of human resource information systems in national iranian oil company an empirical assessment

While the growth of MIS investment and its influence is making MIS evaluation ever more indispensable, little attention has been paid to assessing and communicating system effectiveness. This paper attempts to empirically assess the effectiveness of integrated human resource information system in Iranian oil industry. As suggested by recent research, the widely accepted IS success model is...

متن کامل

Investigating the success of ERP systems: Case studies in three Taiwanese high-tech industries

The measurement of enterprise resource planning (ERP) systems success or effectiveness is critical to our understanding of the value and efficacy of ERP investment and managerial actions. Whether traditional information systems success models can be extended to investigating ERP systems success is yet to be investigated. This paper proposes a partial extension and respecification of the DeLone ...

متن کامل

The evaluation of a virtual education system based on the DeLone and McLean model:  A path analysis

Background: The Internet has dramatically influenced the introduction of virtual education. Virtual education is a term that involves online education and e-learning. This study was conducted to evaluate a virtual education system based on the DeLone and McLean model. Methods: This descriptive analytical study was conducted using the census method on all the students of the Nursing and Midwifer...

متن کامل

The Influence of Quality on E-Commerce Success: An Empirical Application of the Delone and Mclean IS Success Model

This research addresses difficulties in measuring e-commerce success by implementing the DeLone and McLean (D&M) model of IS success (1992, 2003) in an e-commerce environment. This research considers the influence of quality on e-commerce success by measuring the information quality and system quality attributes of an e-commerce system and the intention to use, user satisfaction and intention t...

متن کامل

Consumer E-Service Evaluation in Hong Kong Online Music Subscription Service Industry

This study investigates into factors affecting the success of E-service using a research model grounded on the Updated DeLone and McLean Information System Success Model (DeLone & McLean, 2003). Fourteen factors originated from four constructs, i.e., system quality, information quality, service quality, and vendor dimensions, are included in our research model. Using the online music subscripti...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

عنوان ژورنال:

دوره   شماره 

صفحات  -

تاریخ انتشار 2012